Privacy Policy
Equus Pro recognizes the importance of privacy and is committed to protecting the information of its customers and users. This Privacy Policy informs how we collect, use, and disclose information through our website www.equus-pro.com (the "Site"). By accessing this Site, you agree to the terms of this Privacy Policy.
Information Collected
Information Provided by the User
We collect and store the personal information that users voluntarily provide through the Site or our customer service. This includes, but is not limited to:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment information
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User account data
Information Collected Automatically
When visiting our Site, we automatically collect certain information, such as:
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IP address
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Browser and device information
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Pages visited and browsing behavior
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Cookies and similar technologies
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Approximate location data
Use of Information
We use the collected information to:
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Process orders and manage accounts
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Provide customer support
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Send updates and promotional communications (if consent has been given)
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Improve our services and user experience
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Comply with legal and regulatory requirements
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Prevent fraud and ensure Site security
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Monitor the usage of the Site
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Detect, prevent, and address technical issues
Information Sharing
We do not sell, rent, or share personal information with third parties, except in the following cases:
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Service providers who help us operate the Site and process transactions
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Compliance with legal obligations or in response to government requests
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Protection against fraud or illegal activity
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Business transfers in case of mergers, acquisitions, or asset sales
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When required to protect the rights, property, or safety of Equus Pro, our users, or the public
International Data Transfers
Your information, including Personal Data, may be transferred to and stored on servers outside of your country or jurisdiction. By providing us with your information, you consent to this transfer, ensuring that adequate measures are in place to protect your data.
Information Security
We implement security measures to protect personal information from unauthorized access, alterations, or disclosures. However, no data transmission over the Internet is entirely secure. We recommend that users protect their login credentials and update their passwords regularly.
Third-Party Services and Analytics
We may employ third-party companies to help us operate our services and analyze how our Site is used. These third parties have access to personal information only to perform tasks on our behalf and are required not to disclose or use it for other purposes.
Google Analytics
We use Google Analytics to monitor and analyze website traffic. Google may use this data for its own advertising services. Users can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on. For more details, please visit Google's Privacy Policy: https://policies.google.com/privacy
User Rights
Users may access, modify, or delete their personal information by contacting us at contact@equus-pro.com. They can also opt out of promotional communications at any time. Additionally, they may exercise their rights of access, rectification, deletion, and objection under applicable data protection regulations.
Compliance with Data Protection Regulations
Equus Pro complies with applicable privacy and data protection regulations, including:
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General Data Protection Regulation (GDPR) of the European Union: Residents of the European Economic Area (EEA) have additional rights, such as data portability and the right to lodge a complaint with a supervisory authority.
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California Consumer Privacy Act (CCPA): California residents can request details about the personal information collected and ask for their information not to be sold.
To exercise these rights or inquire about how we process information under these regulations, contact us at contact@equus-pro.com.
Children's Privacy
Our Site is not intended for children under 18. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that their child has provided us with personal data, they should contact us immediately to request its deletion.
Use of Cookies
We use cookies to enhance user experience, analyze traffic, and personalize content. You can configure your browser to reject cookies, but this may affect the Site's functionality. For more details, please refer to our Cookie Policy.
Links to Third-Party Sites
Our Site may contain links to external websites that are not operated by Equus Pro. We are not responsible for the privacy practices of these third-party websites and encourage users to review their privacy policies.
Changes to the Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with the date of the last update. We recommend reviewing this policy periodically to stay informed about how we protect your information.
For any inquiries regarding this Privacy Policy, contact us at contact@equus-pro.com