Shipping Information

 

Shipping Policy

At Equus Pro, we are committed to providing a reliable and transparent shipping process for our customers. Please review the following policy for important details on order processing, shipping methods, and delivery times.

📦 Order Processing

  • All orders are processed within 2–3 business days, pending payment authorization.

  • Orders placed after 1:00 PM EST will begin processing the next business day.

  • We do not process or ship orders on weekends or U.S. holidays.

🚚 Shipping Methods and Carriers

We ship primarily via UPS and USPS for domestic orders within the United States.

📍 Estimated Delivery Times

Destination Estimated Delivery Time
Contiguous U.S. (48 states) 3–6 Business Days
Alaska & Hawaii Up to 15 Business Days
APO/FPO Addresses Up to 14 Business Days

Please note: Delivery times are estimates and may vary based on external factors.

⚡ Express Shipping

  • Express shipping is handled via UPS Express.

  • Delivery is Monday through Friday only (excluding holidays).

  • Express shipping is not available to P.O. Boxes, APO/FPO, Alaska, or Hawaii.

✉️ Shipping Confirmation and Tracking

Once your order has been shipped, you will receive an email with your tracking number and carrier details.

❗ Additional Notes

  • Equus Pro is not responsible for delays caused by the carrier, customs clearance, or unforeseen events.

  • Customers are responsible for providing accurate shipping information.